What's the price to clean and/or fix my shoes?
We have our price ranges but we understand every shoe has a unique history, so for that reason we offer quotes individually per sneaker. Some shoes may not look that bad, but in actuality require extra work compared to a shoe that's really dirty.
This way, extra steps can be taken to make sure your shoes meet your requirements, because not all the time is a "simple clean" enough. This ensures that the client and Saviour Kicks have a mutual understanding on what will be done to the shoes.
Is there a deal if I bring multiple shoes?
The more, the better! We can work out pricing that's fair for both parties considering the necessary services on all shoes.
How do I bring my shoes in?
As a small business, we are currently doing a local meet up system to remain flexible with our availability and in accordance with our clients'. This is beneficial to our client's as it ensures that our clients can have their pick up and/or drop off at a time and place that works for them.
Step 1: Enquire via contact form or Direct Message us on our Instagram where we're most active! Please provide pictures and specify any concerns in regards to the shoes for a proper quote. We will respond as soon as we can!
Step 2: We'd prefer you drop off the shoes in Scarborough, more specifically at 3930 Lawrence Avenue East (ESSO) which is a public location and ensures the safety for both parties.
Please specify if a pick up and/or drop off is necessary and the intersection or address. We are mobile around the GTA and can schedule a time best suitable for you.
Step 3: We will keep communication during the whole process. Let us know if there's a specific deadline you need the shoes for. We can then co-ordinate another meet up location for you to receive your shoes upon completion!
Payment: We prefer payment to be made upon completion. You may also pay a deposit before the job, and pay the rest upon completion, or simply pay in full before the job. We accept Cash, E-Transfer, or PayPal.
It's a very simple process, check out some of these examples from real clients:
|Full Deep Cleaning||3-5 days*|
|Priority Deep Cleaning||Same day, 1 day, 2 day options available at additional cost|
Restoration Services (includes crease reduction, paint work, deoxidation, reglue, suede re-dye, etc.)
|3 days - 4 weeks*|
Priority Restoration Service
|Same day, 1 day, 2 day options available at additional cost|
* These services are detail oriented and unique based on the shoe and condition to ensure best possible quality for you. Times may slightly vary but will be ultimately worked around your timeline.
How can I be sure I'll get my shoes back?
Stealing property is a criminal offense and deems 0 value to what we represent.
We have worked hard to build our brand over the last 2 years, and to tarnish a strong reputation will truly cost more than ANY amount of shoes. We've worked with over 1000 clients and receive packages all over North America on a weekly basis. We've serviced 1000s of shoes, many worth well over $1000. You may view our "CLIENTS" Instagram Highlights above for further confirmation. You can also check our Google Reviews or ask Russell Peters.
We are currently in the process of taking steps towards opening a store front. We understand the trust and assurance that a store front location provides for clients and there is no way we can hold that against anyone! This business model is not for everyone, but we got 1000+ real people that can vouch for us. Eventually, we hope to see you at our storefront in case you're still skeptical!
Will my shoes look brand new?
There are many circumstances that play into how repairable a shoe is. We can let you know what can and can't be done upon inquiry and with the shoes in hand. Due to the fact that these are used shoes, it's tough to guarantee certain things despite all the amazing transformations we've done. We can however guarantee that we will try our best and apply unique solutions when possible!
Can I ship my shoes?
Absolutely! Please send us an email and let us know you'd like to ship. We will tell you the address of one of our drop off locations. We can ship back as well.
Saviour Kicks Sizing Chart
|Number of Eyelets||Lace Length|
|3 Eyelets||30 Inches|
|4 Eyelets||36 Inches|
|5-6 Eyelets||45 Inches|
|6-7 Eyelets||54 Inches|
|7-8 Eyelets||63 Inches|
The sizing on this chart may not follow your particular shoe. Please use this as an estimate, it is highly recommended that you measure the length of the shoe laces you are looking to replacing. Please choose the shorter length if your laces are between two sizes.
How long does shipping take?
- Within Canada:
- Canada Post: 2-4 Business Days (Estimated)
- Within U.S:
- Canada Post: 4-6 Business Days (Estimated)
- Outside North America (Canada & U.S):
- Canada Post: 4-10 Business Days (Estimated)
What is your return policy?
- If you are not 100% satisfied with your purchase from Saviour Kicks, we will offer you a refund within 30 days of purchase for your unused laces.
Click here to access our returns form.
How many laces come with each order?
- Each order comes with two laces.